The room we had was clean with free water and tea/coffee every day which was lovely. The pool was nice but slightly murky and the free breakfast was a nice touch but slightly basic. All together a pleasant stay!
Emma
avril 2024
The hotel is quite nice. Free bike rental. Delicious pastries for breakfast. responsive staff
Kosvietnam
février 2024
Amazing service, in a super clean and new hotel. They upgraded our room, and then moved us again to one with a view. Morning breakfast was adequate. the staff was super helpful in arranging plans and cars. Beds were very comfy. A few miles away from the hustle of hoi an ancient city, but worth it for the quiet nights. This city and the people are fantastic.
Jake
novembre 2023
This was by far the best hotel we have stayed in during our time in Vietnam. The staff were so friendly and helpful and could not be more accommodating. On arrival Hung on reception sat down with us and talked us through all the trips and services on offer, for us to then decide on what we wanted to book. The buffet breakfast was great with lots of choice to cover all tastes. A grill to request fresh eggs and pancakes was the highlight. The onsite gym isn’t anything amazing but for the size of the hotel and the price it was exactly what we needed. Location wise its further out from the Hoi An old town, but a grab was only 60k vnd (£1.8 each way). The hotel was walking distance to the beaches and lots of restaurants so its still a good location. Would definitely recommend a stay here!
Joshua
avril 2025
The staff were very friendly and helpful, the bike guy sorted us out with push bikes everyday, sometimes multiple times and always happy to adjust the seats. Breakfast was good, could offer more cereal choice (they ran out of butter ) Massage was the best I had in my time in south east Asia! We are a family of 6 so the interconnecting rooms really worked well for us. We also loved the fact we could order GRAB food from outside when the kids were too tired to venture out. Nice touch been able to use the SILK BEACH club for the beach and pool.
K
avril 2025
Elites Riverside Hotel & Spa is a beautiful well located seaside hotel in Hoi An, with a lovely swimming pool. The staff at the hotel is wonderful! The General Manager Ms Phuong, Front Office Manager Mr Music Nguyen, and Ms Thi at the front desk were exceptional, very kind and helpful. I was travelling with my friend Natasha, we thoroughly enjoyed our stay at this lovely hotel. The breakfast room staff were also exceptional. It was Natasha's birthday on 10 April when we stayed at this hotel, her birthday was on the day we were checking out to fly to Hanoi. My birthday was the next day on 11 April. At breakfast the wonderful hotel staff presented us with a birthday 🎂 with both our names written on the cake. All the hotel staff (GM, Front Desk Manager etc) sang "Happy birthday" for us 🥰 We were deeply moved by the hospitality and kindness of the Elites Riverside Hotel & Spa. We shall surely be returning to this exceptional hotel sooner than later 💃
Qhing
avril 2025
The staff are so kind and friendly and went out of their way to help us during our stay, including leaving our bags on our final day and using a room to shower & change before our onward travel in the evening. The beds are *really* comfortable! The pool is great. We liked the location, near several beaches (easy to access using free bike rental from the hotel), and a short cab ride to Hoi An to enjoy evenings there. The lanterns, food and Bamboo Circus were highlights.
Charlotte
août 2024
The staff where super welcoming. Thi and Khang at reception where a joy and always ready to help. I have to say all the staff where very friendly. I loved the set up of the property, not your typical hotel, I had a lovely pool view. It was walking distance to the beach, albeit a small section of the walk has no footpath. It's a cheap cab ride to the main centre, easy to get transport. The fruit selection at the buffet breakfast was plentiful and varied. Overall, it's a great place with plenty of space.
Janice
juillet 2024
Good selection at breakfast.
Eleanor
avril 2024
The Hotel was in a great location with easy access to the beach and the old town. Facilities were really good with lovely pool, good breakfast and hot coffee!! The staff were superb. We were away greeted with a smile and can do attitude. Shout our to Mr Music ( not his real name) our go to guy for trips, taxi's advice and of course the mandatory discount!! We really couldn't fault our stay here, really lovely time and totally recommend it. Luckily the weather was great also and we extended our stay by 2 days, so good 👍
Marc
novembre 2024